Shipping & Returns
Customer satisfaction is our top priority. Plas3D attempts to ship orders within 1 business day, our cut off time is 2pm PST. Orders placed after cut off time will be shipped the following business day. Orders less than 5Kg will be shipped via USPS. Bulk order (over 5Kg) will be shipped via FedEx Ground.
Our business hours are Monday-Friday 9:30-5:30pm PST.
Estimated shipping time
- Standard free shipping around 7 business days
- Priority shipping, order will usually arrive around 3 business days.
- FedEx Ground, order will usually arrive 5-7 business days.
Please note that during winter shipment may be delayed due to weather condition.
For customers in Alaska and Hawaii, please email us for shipping quote before placing an order.
For international shipping, please send us an email with your address and items interested and we will provide you with shipping options, quotes and estimated arrival time. All International orders ship via USPS Priority, DHL or TNT, estimated shipping time is 7-10 business days.
In case of returning an order, actual shipping charge will be deducted from refund amount for all orders including those eligible for free shipping.
All shipping charges are non refundable.